Support

Contact

We are a small team and we answer every message ourselves.

Email

snapmarket007@gmail.com

Monday to Sunday, 8:00 AM to 6:00 PM Pacific. Most emails are answered within one business day.

What to include

  • Order questions: your order number and what you need.
  • Sizing help: your chest measurement in inches and how you plan to wear it. We will reply with a recommendation.
  • Returns: your order number, the reason, and a short description. If the item arrived damaged, faulty or incorrect, attach a photo or short video. We will send return instructions before you send anything back.

Business details

Trade name: COZEON

COZEON sells heated apparel that runs on standard USB power banks. Products ship from our overseas fulfilment partner to customers in the United States.

  • Free US shipping over $50
  • 30-day returns
  • Secure Shopify checkout